As some of you may remember, a few months ago I waded in on the MP expenses controversy with a crowd-sourcing website for putting together a list of what they all claimed.
The Guardian (and others) produced their own websites that did a similar job and generally worked better. Since then, there have been further [...]

It has been exactly nine months since I started my job at Consumer Focus Labs. In this time, we’ve published our Recalled Products website, some data on the Digital Switchover in Wales, been contributing to a blog following our attempts to get data out of Tesco and are producing our new StayPrivate.org website.
Sometimes I [...]

The Royal Mail is well known in the UK for being an outdated organisation that is struggling to modernise, is regularly hit by crippling strikes and always seems to be losing money (despite the fact they made a profit recently?!). However yesterday they took on a new tact: they appear to have decided to [...]

Hello? Is that Birmingham City Council? This is 2001, we’d like our website back!
There has been a lot of talk on Twitter today about the launch of the new Birmingham City Council website.  Without a doubt, Birmingham have successfully launched one of the most delayed and expensive websites of the last few years.  After [...]

This is a bit different to my usual posts – but I felt this had to be said.  Tonight, I had the misfortune of watching what has to be the second worst piece of reporting I’ve ever seen from the BBC (unfortunately ,the first also came from the same programme last year).   Panorama has [...]

Yesterday, Richard Pope and I launched WhatTheyClaimed.com, a site aimed at digitising and collating all of the data from MPs expenses.
The website is based upon a system I built a few weeks ago to monitor our own expenses at Consumer Focus Labs . The site was designed to match the processes at Consumer Focus, [...]

In case you somehow missed the media frenzy, the final version of the Digital Britain report was published yesterday. After reading some of the media reports, I decided to read as much of the detail of the report as I could to see what was actually proposed.
Firstly I need to make a few disclaimers. [...]

I’m sorry to say that today I’m slightly embarrassed for the UK. Not only are we being badly affected by the recession, have a crumbling ruling party in Government and have a Parliament full of people milking the system for all its worth, but we’ve just sent two members of the racist British National [...]

Earlier today at the Future of Web Apps conference in Dublin, Robin Christopherson from UK charity AbilityNet gave a talk on website accessibility.  I’ve seen quite a few different talks and sessions on website accessibility and understand how important this topic is.  This talk however really hit home – Robin is blind and gave the [...]

Unless you’ve been in a cave (or outside of the UK) for the last few days, you’ll know that we’ve been experiencing the fun of a ‘severe snow event’. The exact definition of a severe snow event remains unanswered, and I’ll leave the debate over whether what we’ve been experiencing is severe to another [...]

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Any views stated here are my own and not those of my employer, Consumer Focus, unless otherwise stated. Any websites I promote (unless stated otherwise) are not supported or endorsed by Consumer Focus.