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Dafydd Vaughan

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Week notes #2

Last week was a very short week with both a bank holiday and a day of annual leave. Despite this it was probably more productive than previous weeks.

On Tuesday I attended a show and tell to see the work that’s been done over the last sprint. It’s great to see things starting to come together. We also had a general pre-sprint planning catch up and team retrospective.

On Wednesday we started the first round of user testing the online service. We tested with both DVLA staff in Swansea and members of the public in Birmingham. This round has highlighted some things we can change now to make the service simpler and confirmed some suspicions we had. It has also given us some things to investigate further – it’s important not to jump to conclusions from just one round of testing.

The team area now has a TV for us to display various dashboards. It’s taken us a little while to get this, but it’s an important step to help us make what we are doing more visible. I also had some productive conversations around meeting the service standard and using the Service Manual.

Wednesday was also the first time we’ve been able to get a decent portion of the team together out of working hours on a social basis.

As we started work before the service manual was released we now have some stories in our backlog to update our approach to a couple of things such as our look and feel (like using an alpha/beta header instead of the normal GOV.UK header). We’ve also moved some of our work on the data model into the main backlog now that we have a better idea of what we are trying to do.

Finally, Friday was spent enjoying a mixture of Sci-Fi and good food.

As Mike would say – onwards (sorry, couldn’t resist).

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Week notes #1

Government Service Design Manual - Mission patch

A number of people are starting to put together week notes about what they have been up to over the past 5 days of work. I want to give this a go too, partly so I can look back in a few months time and remind myself what has been achieved. I probably won’t get [...]

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The internet is fragile

301-moved-permanently

At some point in the last few weeks a lot of the things I worked on back in Consumer Focus disappeared from the internet. The sites were turned off and the URLs redirected to the organisation homepage. There is no explanation or notice explaining why you end up on that homepage and you would be [...]

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Surviving long distance commuting

London Paddington station - photo from mwanasimba (Flickr)

As many of my friends and colleagues will confirm, I spent a large portion of the last 18 months commuting to work. Initially from Cardiff to London, then from Abergavenny to London. Both journeys over 2 hours in each direction. It wasn’t really practical to do this on a daily basis, either from a time [...]

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Exploring local government services online

govuk-local-services-screenshot

Back in February I wrote about how GOV.UK helps people get from a central government website to services provided in their local area. For each of these services, from paying council tax to reporting a dangerous building, we try and direct the user to the most useful place on their local council website. We do [...]

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Hello GOV.UK

GOV.UK homepage extract - October 2012

Last week we finally launched GOV.UK. On Tuesday afternoon I got to issue the pull request to remove all the beta messages from the site, then a team worked through the early hours of Wednesday morning to redirect as many Directgov and Business Link URLs to GOV.UK as possible*. On Wednesday, the site received over [...]

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Working towards launch

As the launch of GOV.UK draws nearer, it would be a mistake to assume that the beta is in it’s final state.  The development and content teams are continuing to make tweaks and changes to the site based on feedback and testing. This will continue both up to and after it becomes the official site [...]

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Brushing off the cobwebs

Mazz & I outside Number 10

Just over a year ago, I blogged that I was taking a break from CF Labs and joining a project to create a new website for government. Since then lots of things have happened, and many things have changed.  Here is a quick summary: The Government Digital Service (GDS) was created to bring together many [...]

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Cookies on the gov.uk beta

Today I’ve written about how we will be using cookies on the gov.uk beta website. An extract is below, and you can read the full entry on the Government Digital Service blog. The use of cookies on websites has become an increasingly hot topic over the past few months. A new EU law – specifically [...]

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Helping to build a single domain for government

alphagov

Just under two and a half years ago I joined CF Labs – a new team based within Consumer Focus with a remit to build useful online tools and make data more useful and accessible. Over that time, we’ve worked to make product recall information more useful and helped to make it easier to reduce [...]

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